CKPK Privacy Policy — Your Data is Safe With Us

CKPK takes the privacy of your personal data seriously. Learn clearly about what information we collect, how we store it, and what rights you have.

Last Updated: January 2026

Your Trust Is Our Greatest Asset

CKPK (ckpk.onl) is a trusted online gaming platform in Bangladesh. We believe your personal data belongs to you — and protecting it is our responsibility.

This privacy policy explains what information CKPK collects about you, why it is collected, how it is stored, and what rights you have over your data. Please read this policy carefully.

Our Core Commitment: CKPK never sells your personal data to third parties. Your data belongs to you and is used solely to improve your experience.

1Introduction & Applicability

This Privacy Policy applies to the CKPK website (ckpk.onl), mobile application, and all related services. By registering, accessing, or using CKPK's services, you are deemed to have accepted the terms of this policy.

This policy is built in accordance with international data protection standards. CKPK complies with applicable data protection laws in Bangladesh.

  • This policy is available in both Bengali and English.
  • In case of any dispute, the English version shall prevail.
  • You will be notified at your registered email if the policy changes.

2What Information We Collect

CKPK collects only the information necessary to provide its services and maintain security:

Data Type Details Mandatory?
Identity Information Full name, date of birth, national ID number Yes
Contact Information Mobile number, email address, residential address Yes
Financial Information Mobile banking number, transaction history For Withdrawals
Technical information IP address, device information, browser type, login time Automatic
Gaming Data Betting history, game logs, win/loss records Automatic
Communication Records Support chat logs, email correspondence Where applicable
Note: Identity documents uploaded for KYC verification are stored on secure, encrypted servers and are accessible only to a limited number of authorized staff.

3How We Collect Your Information

CKPK collects information through the following methods:

  • Directly from you: Through the registration form, KYC uploads, payment forms, and support communications.
  • Automatically: From cookies, log files, and web beacons while you use the platform.
  • From third parties: Transaction confirmation data from payment providers (Mobile Pay, Nagad, Rocket).
  • From identity verification services: Through the verification process of relevant legal and regulatory authorities when required.

We only collect information through lawful and transparent means. No data is collected without your knowledge or behind your back.

4How We Use Your Information

CKPK uses your information for the following purposes:

  • Account Management: For registration, login, and account verification.
  • Service delivery: To process payments, award bonuses, and keep gaming services running.
  • Ensuring security: To prevent fraud, combat money laundering, and protect your account.
  • Legal compliance: To comply with regulatory reporting requirements and KYC/AML guidelines.
  • Service Improvement: To analyse user experience and improve the platform.
  • Contact: For delivering important updates, security alerts, and customer support.
  • Responsible Gaming: To detect excessive gaming patterns and provide timely support.
Marketing communications: If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time or contact us at support@ckpk.onl.

5Data Sharing Policy

CKPK never sells your data. However, it may be shared in limited circumstances:

  • Payment Providers: Only the minimum necessary data for verifying transactions with Mobile Pay, Nagad, and Rocket.
  • Technology partners: With cloud service providers that operate the platform, all of whom are bound by strict confidentiality agreements.
  • Legal Authorities: When required by a court order or a lawful request from law enforcement authorities.
  • AML/KYC Verification Providers: To comply with Anti-Money Laundering (AML) laws.

Data Processing Agreements are in place with all third parties, who may only use your information for specified purposes.

6Data Security Measures

CKPK uses industry-standard technology to keep your data safe:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • AES-256 Data Storage: All data stored on our servers is encrypted.
  • Two-Factor Authentication (2FA): An added layer of protection for account sign-ins.
  • Firewall & DDoS Protection: Protecting servers from cyberattacks.
  • Regular Security Audits: Periodically reviewed by independent third-party experts.
  • Limited Access Policy: Only authorized personnel can access data, and only on a need-to-know basis.
In the event of a data breach, CKPK will notify affected users within 72 hours and take all necessary action.

7Cookies Policy

CKPK uses cookies on its website and app. Cookies are small text files stored on your device:

Cookie Type Purpose Duration
Essential Login session, security token Deleted at the end of the session
Analytics Page visits, usage statistics 30 Days
Preferences Language preference, theme settings 1 Year

You can block or delete cookies through your browser settings. However, disabling essential cookies may prevent some features from working properly.

8Your Rights

As a CKPK user, you have the following rights:

👁️
Right to Access

You may request to view the information we hold about you.

✏️
Right to correction

You may request corrections to any inaccurate or incomplete information.

🗑️
Right to Erasure

You may request deletion of your personal data after your account is closed.

⛔
Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes.

📦
Right to Data Portability

You may request a copy of your data in a machine-readable format.

🚫
Right to opt out of marketing

You can opt out of promotional communications at any time.

To exercise these rights support@ckpk.onl, please email us. We will respond within 30 days.

9Data Retention Period

CKPK retains data only for as long as necessary:

  • Account information: For the duration your account remains active, and for up to 5 years after closure as required by law.
  • Transaction records: Up to 7 years for legal and regulatory compliance.
  • KYC Documents: Up to 5 years after verification.
  • Support contact: Up to 2 years after the matter is resolved.
  • Technical logs: From 3 to 12 months.
Once the retention period expires, data is securely deleted or fully anonymized.

10Contact & Complaints

For any questions or complaints regarding our Privacy Policy, please contact us at:

  • Email: support@ckpk.onl
  • Live Chat: Live chat is available directly on the CKPK platform.
  • Response time: Standard requests within 72 hours; urgent matters within 24 hours.

If you are not satisfied with our resolution, you may escalate your complaint through an independent third party. For more details, visit our Terms & Conditions View page.

This privacy policy may be updated from time to time. If changes are made, you will be notified via your registered email and through a notice on the platform. The date of the latest update will always be shown at the top of the page.
How We Protect Your Privacy

CKPK doesn't just write policies — we actively safeguard your data at every step.

🔒

End-to-End Encryption

All data between your device and CKPK servers is encrypted with 256-bit SSL — no one can intercept it in transit.

🚫

No sale of data

CKPK never sells your personal information to advertisers or data brokers. This is a core principle we do not compromise on.

🛡️

Regular Security Audits

Independent cybersecurity experts regularly audit CKPK systems and identify vulnerabilities.

👤

Restricted Staff Access

Your sensitive information is accessible only to authorised staff on a need-to-know basis. All access is logged.

⚡

Rapid Breach Response

In the event of a data security incident, we are committed to notifying affected users and resolving the issue within 72 hours.

🌐

In Compliance with International Standards

CKPK adheres to international data protection standards. There is no compromise when it comes to securing your information.

Start Gaming Safely Today

Your data is fully secure with CKPK. Register with confidence and enjoy the experience.

বাংলা